by Iris Parisis | Mar 13, 2023 | Accomplishments, Home, News
We at MyForce proudly present our BISON Recording Management Tool. We think that many contact center managers and supervisors will be thrilled to find out that quality control can be much easier. Much effort has been made to develop a tool that is user friendly,...
by Iris Parisis | Oct 22, 2021 | Accomplishments, Home, News
Google Assistant and Siri. Microsoft Cortana and Amazon Alexa. Virtual voice assistants are becoming increasingly well-established in everyday life. More and more it becomes a habit to launch a search using your voice. The trend to communicate with robots also...
by Iris Parisis | Nov 18, 2019 | Accomplishments, Home, News
Vendula Kourková, Quality Supervisor Comdata: “Implementing MyForce speech technology and Phonexia speech analytics into the call center of one of our customers and integrating it with the BISON tool was just great.” MyForce created a graphical interface that not only...
by Iris Parisis | Oct 9, 2019 | Home, News
Speech Technology brings a wide range of applications towards your company. Are you not sure what Voicebots, Speech Analytics and Voice Biometrics can mean for you? Do you wander how you can sustain innovation by implementing them into your company? Voicebots use...
by admin | Jan 30, 2015 | Home, News
Using its Framework Programme for Research and Innovation HORIZON 2020, the European Union has granted funding to the BISON consortium, consisting of eight players with complementary skills spread across Europe. Being one of the driving forces behind this consortium...